Customer Testimonials & Reviews

  • Over 5,000 clients in over 30 countries
  • One of the highest customer retention rates in the industry

Customer Testimonials

Find out why thousands of IT and hosting professionals rely on Cari.net for premium dedicated servers, innovative clustering solutions, and rock solid support. How does Cari.net compare to the competition? Just read below!

 

“We rely on Cari.net!”

DMD Mobile Holdings, Inc. www.hollamobile.com , relies on Cari.net for all of our complex hosting needs. We have been with the company for a little less than a year and we have been very impressed with the level of service, technical expertise, and speed of deployment they were able to offer.

We contacted their sales staff and asked for assistance in engineering the right solution for us. Based on our explanation and requirements for maximum uptime, they suggested a customized configuration that included a number of load balanced front end web servers, firewalls, managed switches, and both public and private network clusters all tied into a private backend database. Cari.net’s solution has exceeded our expectations – we have been very happy with moving our sites and hosting to them. What’s even better – they set up, configured, and delivered our system within 24 hours! Unbelievable!

Our large server farm, backup solutions, monitoring, dedicated firewalls, switches, and 247/7/365 support is all managed by Cari.net. Replicating this solution in house would have cost us $100,000 or more we still would not have achieved the levels of redundancy we have by being housed in their carrier grade data facility.

Cari.net – thank you for this great solution! Keep up the good work!

Martin Tannerfors – COO – DMD Mobile Holdings, Inc.

6 Great Years of Almost ZERO Downtime

I just wanted to say what a value Cari.Net has been to me over the 6+ years I have been with them. Starting with Cobalt Raq3’s, then moving to Raq4’s, and now onto the Plesk 8.0 environment I am as satisfied a customer as you will find. In all these years, not once have I been told it can’t be done, nor have I ever not had immediate resolution to every help ticket I ever submitted.

The Cari.Net techs are top notch and you’ll find no better support out there. Submit a ticket at any hour day or night, and someone is on it. I mean like ‘right now!’

The Cari.Net sales team is eager and ready to assist and always has a solution to meet my needs.

I wouldn’t dream of using anyone else, and I wouldn’t think twice to refer someone to Cari.Net.

Thank you for 6 great years of almost zero downtime, and extremely reliable support, hardware, and software.

Tim D. – MxThree

Moving 54 Servers to Cari.net!

Prior to moving our hosting to Cari.net, we maintained 54 servers in house, [we] had to deal with Power Backup systems, Batteries, T3s going down, and all the issues related. Since the move, we have experienced very little downtime, if any, especially compared to our own T3 with Level3.

With regards to support, of the half dozen 911 calls where we needed technical expertise, we were responded to on the spot. The iBizpanel is where you submit trouble tickets, and response time is usually a few minutes for a response, then depending on the outcome, for example a server reboot, it takes about 5 minutes. For testing we have put in trouble tickets at 2 in the morning, and had servers rebooted quickly. This is compared to our own company where we went home at 5:00pm and a staff would have to drive to the office to reboot a server. So, we have cut down on our response time [for our customer] from hours to minutes.

Now, we have offloaded all those headaches to Cari.net. We have cut down on our costs beyond belief and reduced the amount of equipment and services that we must manage for our customers to a manageable level.

So, the real feedback is that we have huge monthly overhead savings and we clearly should have outsourced to Cari.net sooner.

Regards,
Vince, Automated Shops

Prompt and Helpful!

I just wanted you to know that my experience so far with cari.net has been great. Tech support is prompt and helpful.

I am set up and in the process of switching to your dns servers with my first domain. The interface to manage dns settings is great. I am looking forward to controlling that aspect of our site. Very nice.

1 and 1 has become very slow and painful to deal with these last few days. I wish I had done this two weeks earlier. I wonder what’s happening over there.

Thanks again!

-David M
Director of Infrastructure, (Financial institution. Name withheld.)

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More actual customer testimonials are coming soon, as well as customer case studies. If you’ve had a positive experience as a Cari.net client, please let us know!