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Customer Support / Advanced Tech Support
CARI.net’s in-house technical support staff are ready to help 24×7×365. Our staff carry Cisco, Microsoft, and other certifications in addition to years of technical support background and training. Bottom line: we can solve your problems quickly and professionally.
Learn more about our customer-centric approach.| Hardware, OS, connectivity support | 24×7×365, Reliable & Responsive Technical Support | ALWAYS FREE! |
| Network Security | Firewall configuration and administration, after initial server setup. | $60 /hour |
| Systems Administration | Advanced applications support. Monthly support contracts available. | $60 /hour |
If you prefer telephone support, you may call our 24×7×365 technical support call center at 888.221.5902 ×2.
Pre-Sale Product Information:
Please contact our sales department through our online contact form 24 hours a day, or call 858.974.5080 ×1 (Office Hours: Monday to Friday from 8.30a to 5.30p).
Regularly Scheduled Maintenance
In order to maintain our network security and reliability, we must occasionally make upgrades to our network. Most often these upgrades take only minutes, and are imperceptible to our customers. If you do notice a brief period of downtime during this maintenance window, please be assured that this is to maintain the integrity of our network.
This maintenance window is from Monday night at 10:00pm until 11:59pm, PST. For more information, or to see recent network status announcements, click here.
CARI.net Dedicated Servers are not generally affected by regularly scheduled maintenance, but please check the network status page for specific events and details.
Legacy Dial-Up Access Phone Numbers
Choose the appropriate list of access numbers below. Be aware that the phone numbers listed are not toll-free. You are responsible for choosing a non-toll (local) number. CARI.net will not be held responsible for long-distance charges incurred while using any of these access numbers.
