Join the CariNet Team
CariNet is an industry leading provider of Dedicated Server Solutions. To stay on top, we are always looking for the best and brightest individuals to augment our ever growing team.
- Do you list Linux, Windows, or any other OS as your second language?
- Has your significant other ever told you to “get those computers out of this house”?
- Is Customer Service, Technology, or Automation one of your specialties?
- Do you want to work in an innovative atmosphere?
- Do you have a good old fashion work ethic?
You might have what it takes to join the CariNet team! Apply here!
Available Positions:
Call Center Manager / Support Manager
Position Description:
ComplexDrive, a CariNet company, is looking for an experienced Call Center / Support Center manager to help augment our ever growing support needs. The Customer Service division is responsible for support a wide variety of customer from shared hosting, dedicated servers, colocation, and advanced services such as load balancing and security services with our five facilities at CariNet.
If you have previous experience in managing a support organization or call center, and are well-versed in current network technologies, CariNet offers a challenging and rewarding career opportunity for you.
The ideal candidate will have experience in this field, as well as initiative, an appetite for knowledge, and be willing to spend the time it takes to get the job done.
This is a supervisory position (team lead) and organizational/project management skills are required. Excellent documentation skills are a must!
Required Skills:
Support Management / Call Center Management
- Technical / Personnel management skills
- Scheduling
- Employee development
- Escalation management
In addition, these skills are desired:
OS skills (Windows / Linux / Unix)
- OS installation and patching
- OS security hardening
Hardware skills
- Network cabling
- Cisco routers, switches, and firewalls Education
Communications
- Fluent in English
- 4 year college degree prefer
Other Requirements:
- Schedule: Must be flexible, able to work after hours and on weekends.
Compensation: Please contact us for details.
Health, dental, matching 401k benefits begin after 6 months.
Systems Administrator
Position Description:
CariNet is the country’s leading dedicated hosting provider, offering cost-effective, high-performance hosting platforms with superior technical support. We operate five data centers in San Diego, including our two ComplexDrive premium colocation facilities.
CariNet is hiring open-source enthusiasts for our Systems and Networking department. If you are talented in linux administration, have solid working knowledge of LAMP architecture, and have the initiative to drive projects to completion then we’d like to talk to you. CariNet is a fast-paced working environment with excellent opportunities for learning and advancement.
Required Skills:
Linux skills
- Strong and current OS experience (linux distros)
- Demonstrated scripting and automation capability (shell, PERL, PHP)
- Hands-on experience with internet/open-source applications (sendmail, apache, mysql, cvs)
- Solid knowledge of TCP/IP and networking
- Proven troubleshooting capability
Communication skills
- Fluent in written and spoken English
- Ability to read, comprehend, and produce technical documentation
Other requirements
- Schedule: Must be able to work off hours when needed or on call
- Must be able to legally work in the US.
- Must not pad resume with worthless crap (e.g. MS-Word expertise)
Health, dental, matching 401k benefits begin after 6 months.
Technical Support Specialist
Position Description:
CariNet, a global leader in the dedicated server market is looking for support technicians for our growing operations. Our technical support staff are experts in Linux, Windows, server hardware issues, and originating internet solutions. If you have some basic networking skills and are interested in becoming a master, or if you’ve always wanted to take your skills from rough to polished, we offer some fantastic opportunities. We have weekly onsite technical training and we’ll pay for your successful technical certifications. Our rapid growth translates to ample opportunity for professional advancement.
Desired skills:
Basic troubleshooting abilities! Troubleshooting in tcp/ip, windows networking, linux, and/or unix are all good, but what we’re really looking for is the ABILITY to troubleshoot.
MS Windows skills:
- Basic troubleshooting, command line, dns and dhcp issue resolution / experience, understanding of services and structures.
Linux skills:
- Basic system operation, TAR use, permissions, tcp/ip, smtp, SUSE and or Redhat preferred.
General skills:
- SMTP, TCP-IP, OSI / DARPA modeling, basic security concepts, Hardware skills.
Communication:
- Willingness to excel.
- Willingness to work hard.
- Fluent in spoken and written English.
- Able to read and comprehend technical documentation.
Other Requirements:
- Schedule: You MUST be able to work nights and on weekends.
- Must be able to legally work in the US.
Additional consideration given for these skills:
- Spanish speakers.
- Certifications (MCP, MCSA, MCSE, CCNA).
- Outstanding previous customer service experience.
Health, dental, matching 401k benefits begin after 6 months.
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