Advanced Support
Cari.net’s in-house technical support staff are ready to help 24×7x365. Our staff carry Cisco, Microsoft (MCSE), CCNA, CCIE, & A+ certifications in addition to years of technical support background and training.
| Hardware, OS, connectivity support | 24×7x365, Reliable & Responsive Dedicated Server Support | **ALWAYS FREE! |
| Network Security | Firewall configuration and administration, after initial server setup. | $75 /hour |
| Systems Administration | Advanced applications support. Monthly support contracts available. | $125 /hour |
Online:
If you are an existing Cari.net customer, you may open a case in your iBizConsole or iBizPanel account. Click here to login.
Most cases are responded to within 5 minutes, and resolved shortly thereafter.
Phone:
If you prefer telephone support, you may call our 24×7x365 technical support call center at 888.221.5902×2.
Pre-Sale Product Information:
Please contact our sales department through our online contact form 24 hours a day, or call 858.974.5080×1.
FAQs:
Detailed FAQs are available through your iBizConsole or iBizPanel. Additional FAQs are also available in our Knowledge Base, or by clicking on the appropriate links at left.
Regularly Scheduled Maintenance
In order to maintain our network security and reliability, we must occasionally make upgrades to our network. Most often these upgrades take only minutes, and are imperceptible to our customers. If you do notice a brief period of downtime during this maintenance window, please be assured that this is to maintain the integrity of our network.
This maintenance window is from Friday night at 11:59pm until Saturday morning at 1:59am, PST. For more information, or to see recent network status announcements, click here.
Cari.net Dedicated Servers are not generally affected by regularly scheduled maintenance, but please check the network status page for specific events and details.
Legacy Dial-Up Access Phone Numbers
Choose the appropriate list of access numbers below. Be aware that the phone numbers listed are not toll-free. You are responsible for choosing a non-toll (local) number. Cari.net will not be held responsible for long-distance charges incurred while using any of these access numbers.
Network Status
Contact
