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Standard Support
Includes all options in Basic Support plus:
- Live Personal Support! 24/7 on-site personal service via phone, chat, email and case system
- 24/7 Basic Monitoring (ping and management service SSH/RDP)
- Semi-Annual security Audit (upon request)
- Basic Application/Server troubleshooting (based on availability)
- Always Free
Basic Support
The "RE-3" plan
This server discount is not for the faint-hearted because it does not include personal support. The following is what you do receive:
- Re-boot server on-demand
- Re-install OS on-demand
- Re-place hardware on-demand
- 24/7 ping monitoring with automatic notification
- - $40 Discount
Per-Hour
System Admin
Contract System Administration is available on a per-quote basis
- Windows and Linux Administration
- Networking and security
- Custom cluster and cloud configirations
- All work is quoted and accepted before we start the project
- NO SURPRISES!
- $60per hour
Additional Support Information
Pre-Sale Product Information:
Please contact our sales department through our online contact form 24 hours a day, or call 858.974.5080 ×1 (Office Hours: Monday to Friday from 8.30a to 5.30p).
Regularly Scheduled Maintenance
In order to maintain our network security and reliability, we must occasionally make upgrades to our network. Most often these upgrades take only minutes, and are imperceptible to our customers. If you do notice a brief period of downtime during this maintenance window, please be assured that this is to maintain the integrity of our network. This maintenance window is from Monday night at 10:00pm until 11:59pm, PST. For more information, or to see recent network status announcements, click here. CARI.net Dedicated Servers are not generally affected by regularly scheduled maintenance, but please check the network status page for specific events and details.
Abiquo Wiki
If you are just starting out with Abiquo, you may want to start by reading the Getting Started guide and the FAQ. For more details, visit the Abiquo WIKI.
Legacy Dial-Up Access Phone Numbers
Choose the appropriate list of access numbers below. Be aware that the phone numbers listed are not toll-free. You are responsible for choosing a non-toll (local) number. CARI.net will not be held responsible for long-distance charges incurred while using any of these access numbers.
