CariNet’s Dedicated Server Support Center

To read about our “customer-centric” approach to support, go here.

Online:

If you are an existing CariNet customer, you may open a case in your iBizConsole or iBizPanel account. Click here to login.

Most cases are responded to within 5 minutes**, and resolved shortly thereafter.

Phone:

If you prefer telephone support, you may call our 24×7x365 technical support call center at 888.221.5902×2.
Pre-Sale Product Information:

Please contact our sales department through our online contact form 24 hours a day, or call 858.974.5080×1.

FAQs:

Detailed FAQs are available through your iBizConsole or iBizPanel. Additional FAQs are also available in our Knowledge Base, or by clicking on the appropriate links at left.

Regularly Scheduled Maintenance

In order to maintain our network security and reliability, we must occasionally make upgrades to our network. Most often these upgrades take only minutes, and are imperceptible to our customers. If you do notice a brief period of downtime during this maintenance window, please be assured that this is to maintain the integrity of our network.

This maintenance window is from Friday night at 11:59pm until Saturday morning at 1:59am, PST. For more information, or to see recent network status announcements, click here.

CariNet Dedicated Servers are not generally affected by regularly scheduled maintenance, but please check the network status page for specific events and details.

Legacy Dial-Up Access Phone Numbers

Choose the appropriate list of access numbers below. Be aware that the phone numbers listed are not toll-free. You are responsible for choosing a non-toll (local) number. CariNet will not be held responsible for long-distance charges incurred while using any of these access numbers.

• Regional Access Numbers
• National-200 Access Numbers
• National Unlimited Access Numbers
• Regional High Speed Access Numbers
• National High Speed Access Numbers