Because it's not service without that smile. You being happy makes us happy, and we're all about enjoying what we do. To ensure you love our service, our CMSS team is focused on increasing efficiency and innovation in your environment.
Your Managed Services Support team will schedule quarterly business review sessions with you, discussing your upcoming technical needs to ensure your success. After working with you to know what you want, we'll work to ensure your business succeeds on the web.
24x7 support available to ensure you can always reach someone in your time of need.
You always should know what you have, why you have it, and who's on your side. We tell you what you should know every time, all the time. If we can't answer it, we'll research it for you until we do.
You + Us = Awesome
We're not just a service provider - we're your partners!
As a data center company, we've learned to use the best tools for the job, ours or otherwise. Whatever you need, we'll work with you to create your perfect business solution so you can keep your high-traffic website running, bring your business server out of the closet, and give your IT department the time they need to get the job done!
You run your business, we manage your technology:
- 24x7 US-based customer service
- Best practices and security advice
- Architecture recommendations
- Friendly customer service
- With some serious skillset included
- SLA with a 100% uptime guarantee
- Honest answers, always
- Basic Ops
- Everything in Starter +
- Log shipping, monitoring, and analysis
- Server monitoring & hardening
- R1Soft backups management
- Reactive patching and updates
- Reactive security implementations
- Discounted advanced service rates
$75per server per month
- Full Ops
- Everything in Basic Ops +
- Process monitoring
- Up to 500GB R1Soft backups included
- Proactive patching and updates
- Proactive security implementations
- Basic database administration
- Basic application deployment
$250per server per month
How It Works
When you're ready, our Managed Services Support (CMSS) team will get you started.
- Discover: We'll speak with you to learn more about your website, blog, business, and/or application to determine your best solution.
- Design: After our discussion, your new experts will create a perfect solution for your needs and will lay out your scope of work.
- Build: If everything meets your wants and needs, we'll move forward with your new design and make your service a reality!
- Manage: After everything has been installed, configured, and secured, we'll monitor your services, keep your critical data safe, and meet with you quarterly to tweak your plan to better suit your needs and right-size your solution!
Interested in Moving Forward?
Check out our Managed Server Support Service Agreement, then contact us here to start making your life easier: