Direct Access
Avoid multi-layer handoff loops and reach engineers who can execute.
▌ Company / About
29 years. One floor. Same engineers answering the phone.
We started racking servers in San Diego in 1997, when the Internet still measured backbones in OC-3s. We never went public. We never optimized for an exit. We just kept owning the floor, the power, the fiber, and — most importantly — the engineering desk.
Today our customers are the names that draw the global internet's nervous-system maps (Shodan, Censys, Rapid7, Shadowserver), the universities pushing Pacific-Rim research compute (SDSU and friends), the SaaS companies that need predictable margins (MessageGears, Doctible), and the LATAM platforms that need a US gateway that actually understands español.
What hasn't changed: when something breaks, a person who knows your rack picks up the phone. That's the enterprise advantage, and it's not a marketing line — it's an operating model.
By the numbers
Operating metrics that matter to engineers.
Years operating
29
Tier-3 SREs on-call
24/7
Independently owned
100%
No PE, no exit clock.
Microsoft Gold
Partner
Data Center competency.
6-Star Support
Support is part of our heritage
Built to avoid traditional tier barriers and speed up real resolution.
Escalation Clarity
Clear ownership and practical escalation paths for urgent incidents.
Customer Respect
Support culture centered on responsiveness, transparency, and outcomes.
Support
Need engineering-backed operations?
Our team can map support coverage, escalation workflows, and response expectations for your environment.