Policy
Acceptable Use Policy
Lawful use, anti-spam controls, abuse handling, and prohibited behavior definitions.
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Policies & Conditions
Use this section as the canonical policy reference for legal, operational, security, and billing requirements.
Policy
Privacy Policy
How customer data is collected, used, retained, and updated.
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Terms of Service
Contract terms, payment rules, liability limits, and legal venue.
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Opt-In Standards
Mandatory double opt-in practices for mailing lists and campaigns.
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Security Policies
Security responsibility model, compromise response, and IRC controls.
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Billing Policy
Due dates, reminders, suspension timing, and payment methods.
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Bandwidth Usage
100 Mbps port baseline, averaging model, and overage tiers.
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CARI.net Service Contract
Master service agreement framework and operating responsibilities.
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Service Level Agreement (SLA)
Uptime, hardware replacement, network reliability, and service credit terms.
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Money-Back Guarantee
14-day guarantee scope, eligibility conditions, and refund terms.
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